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Make a claim, we make it easy

If you require emergency assistance please call us on 0800 466 467 and follow the prompts.

No-one likes making an insurance claim. Not only does it mean something’s gone wrong, it usually also means complicated forms, endless phone calls and wasted time.
At Mariner, we make the claims process as easy and painless as possible. Contact us straight away and we’ll get onto getting your issue sorted.
To make it easier for us to process your claim, keep these guidelines in mind:
  • Do what you can to prevent any further damage or loss. We will reimburse expenses reasonably incurred in this way.
  • However, don’t incur any expenses settling loss or damage before you speak to us.
  • Report any burglary or malicious act to the police immediately.
  • Pass on any communication you receive about the incident to us. 
  • Don’t agree to pay, settle or decline any claim.
  • Don’t admit responsibility or liability. 
Make a claim and we’ll get you back on the water as soon as we can.

Download a claim form here


Work with experienced marine insurance experts who understand you and what your boat needs. Our wide range of boat insurance policies will ensure that we can find the right solution for you. Backed by Vero Insurance, our marine insurance policies benefit from their strong and stable position in the market.

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f1 Mariner Marine Insurance Ltd is an underwriting agency of Vero Insurance New Zealand Limited.
To view the insurer's Financial Strength Rating click 



0800 466 467
Building 6,
15 Accent Drive,
East Tamaki,
New Zealand